Hospitable has raised over $1.5 million in a community funding round, bypassing traditional venture capital by turning to its own customers and employees as investors.
The funding came from 100 individuals across 32 countries who use or build the platform, marking an unusual approach in the travel tech sector where venture capital typically dominates. By opening its cap table to hosts, property managers, and staff, the San Francisco-based company aims to ensure the platform remains independent and responsive to the operators who rely on it daily rather than external investor demands.
The capital will fuel product development, including a $250,000 partnership with OpenAI to enhance artificial intelligence capabilities, while also expanding platform features and improving reliability and customer support. This follows a year of strong growth during which Hospitable introduced AI-powered tools including Copilot, guest messaging, security deposits, and dynamic pricing. The company also launched Hospitable Academy, offering free courses for property managers, and the Hospitable Hosts Community, a network for operators to share expertise and influence product development.
Hospitable currently serves over 18,000 active customers across 119 countries with a remote team of 111 employees in 31 countries. The company reports $22 million in annual recurring revenue with 46% year-to-date growth and a 75% gross profit margin. In 2024, it processed more than $4.6 billion in reservation income for customers.
"There is no stronger signal of trust than customers choosing to invest their own money in the software they depend on," said CEO and founder Pierre-Camille Hamana. "We are proving that world-class technology can be funded by the people who actually use it."
The approach offers an alternative to the venture capital and private equity funding that typically shapes software priorities in the hospitality industry.
