RMS has rolled out RMS Pay in the U.S. and Canada, expanding its property management system (PMS) with built-in payment automation. Already live in Australia and Europe, the tool is aimed at vacation rental operators and other hospitality providers looking to streamline financial operations.
The platform automates tasks like reconciliation and dispute management while reducing reliance on third-party vendors. RMS reports that operators using RMS Pay in other markets save more than five hours a week on payment administration.
Payment security is another focus. RMS says more than half of users overseas have seen reductions in no-shows and chargebacks, with 98.3% reporting fewer than one chargeback per month. Features include automated payment schedules, tokenized data storage, real-time transaction monitoring, and a “Pay by Link” option that lets operators send secure requests via SMS or email.
By embedding payments directly into the PMS, RMS offers operators a centralized system for reservations, billing, and financial reporting. The company argues this approach simplifies tech stacks and improves cash flow visibility at a time when many operators face rising costs and staffing shortages.
“Fragmented payment systems waste time and undercut profitability,” said CEO Adam Seskis. “Embedding payments into the RMS platform helps operators streamline day-to-day tasks and provide guests with a frictionless experience.”
The move is part of RMS’s broader push into end-to-end hospitality operations, positioning RMS Pay as a single-platform alternative to managing payments through separate gateways and tools.
