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4d Web Hosting
Company Report Card
Quality web hosting for personal and business web sites starting from $4.95 per month with 100MB disk space and 5GB bandwidth. Also included in all hosting plans is full support for PHP, MySQL, CGI, SSI, site statistics and more.
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Review Added By: shawn (Posted on Wednesday, 9 February 2011)
This hosting provider has very poor customer service, questionable technical skills, a bad history of uptime (from personal observation, like when our site went down during primetime). I would be surprised if they upgraded their software. The security doesn't look too hot and they're not firewalling enough ports. If 4d only offers sql, ftp, and http/s (NO SSH!) then why are so many ports open.
The biggest problem i have with them is the fact that I submitted a request to cancel my account and never received a reply.
If I wouldn't have changed my CC info their automatic system would have probably billed me again, despite my cancelling service.
HORRIBLE
Review Added By: Matt Savage (Posted on Monday, 23 March 2009)
I had few problems with 4D until I wanted to transfer my domain to another host. It has now been 2 weeks since the first of SEVERAL email have been sent about the issue, with no response. I have since closed my account with them, but it seems like they don't give a stuff!! DO NOT USE THESE RIP-OFF MERCHANTS!!!!!
Review Added By: Bud Thompson (Posted on Tuesday, 19 February 2008)
I have been using 4dwebhosting for over 5 years. I have three sites currently being hosted with them. Unless things change they will be the last until I can move them. For the most part it has been a positive experience BUT their billing and customer service departments need an overhaul. If you opt for the annual billing and you give them a credit card to bill to, they will bill thru 2checkout.com annually, automatically and without checking with you at all. You get an email notice (from 2checkout.com) you have been billed, but no information regarding what domain name for which you have been billed. It's the worst invoice I've ever seen. Very little information and no way to backtrack it, echoing others thoughts on poor customer service in this regard. BTW a phone support line would be handy folks! The impersonal touch is out of date and not a customer friendly solution. NO PHONE SUPPORT=BAD
My Rating (1=Poor-10=Excellent:
Tech Service 7, Uptime 9, Cost 9, Support 5, Billing 1, Response 5
Review Added By: Chris (Posted on Friday, 8 June 2007)
I've had zero issues with 4D thus far and am very pleased with their prompt attention to server issues, of which there has been only one since I signed up with them and it was resolved within an expediant time frame.
Review Added By: Kim Noseworthy (Posted on Tuesday, 27 February 2007)
I will like to add to my review that, after 12 days of mixed communication. 4dwebhosting, did resolve my issues. and I was told it was a billing error. Since I am going to give the 4dwebhosting a chance, they do have wonderful rates, and service is always up, and I've had no issues other then slow ticket response, and a billing issue. I'll update my review again.
Kim Noseworthy
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