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4d Web Hosting
Company Report Card
Quality web hosting for personal and business web sites starting from $4.95 per month with 100MB disk space and 5GB bandwidth. Also included in all hosting plans is full support for PHP, MySQL, CGI, SSI, site statistics and more.
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Review Added By: Bud Thompson (Posted on Tuesday, 19 February 2008)
I have been using 4dwebhosting for over 5 years. I have three sites currently being hosted with them. Unless things change they will be the last until I can move them. For the most part it has been a positive experience BUT their billing and customer service departments need an overhaul. If you opt for the annual billing and you give them a credit card to bill to, they will bill thru 2checkout.com annually, automatically and without checking with you at all. You get an email notice (from 2checkout.com) you have been billed, but no information regarding what domain name for which you have been billed. It's the worst invoice I've ever seen. Very little information and no way to backtrack it, echoing others thoughts on poor customer service in this regard. BTW a phone support line would be handy folks! The impersonal touch is out of date and not a customer friendly solution. NO PHONE SUPPORT=BAD
My Rating (1=Poor-10=Excellent:
Tech Service 7, Uptime 9, Cost 9, Support 5, Billing 1, Response 5
Review Added By: Chris (Posted on Friday, 8 June 2007)
I've had zero issues with 4D thus far and am very pleased with their prompt attention to server issues, of which there has been only one since I signed up with them and it was resolved within an expediant time frame.
Review Added By: Kim Noseworthy (Posted on Tuesday, 27 February 2007)
I will like to add to my review that, after 12 days of mixed communication. 4dwebhosting, did resolve my issues. and I was told it was a billing error. Since I am going to give the 4dwebhosting a chance, they do have wonderful rates, and service is always up, and I've had no issues other then slow ticket response, and a billing issue. I'll update my review again.
Kim Noseworthy
Review Added By: Kim Noseworthy (Posted on Monday, 26 February 2007)
I have an account for just over a month, and I've been robbed by 4Dwebhosting. First month payment made,and up and running instancely, then I decided I would upgrade, and send in payment for the upgrade and another monthly payment, thru Paypal. Now they upgraded my account, but... now I get overdue payment emails, for the old, and now they said they never got my payments. I addressed them for 12 days ago,with all transaction #'s and still they will not answer me, nor fix this issue, now they are going to suspend my account. I investigated this company and there are no correct listing for this company everything is a scam, I am contacting their isp as well, and the company they get there resellers from, someone needs to be accountable. I am now putting in a Freud complaint to paypal. Yes there's someone taking our money but there is no customer service, or care. If you notice there's no address or contact info about this company's location either, and their info with Paypal is fake too. I am so upset, That others can take advantage this way. I do not recommend 4dwebhosting....
Review Added By: Garrett Boast (Posted on Thursday, 22 February 2007)
Terrible, absolutely terrible. I gave them a few chances, after several unanswered support tickets... Then more and more problems started to arise as time went on. problems in their account upgrade script prevented me from upgrading my hosting (even though they kept my money) and now I am sitting here with several months of hosting paid to them without the service they promised...
If you use 4D Web Hosting, you will get scammed, stolen from, and never ever helped when you need it. I tried tolerating it, but that was the last straw.
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